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Frequently Asked Questions

What is your shipping Policy?

All orders over $100.00 ship for free.  This is for standard shipping. If you are shipping

any other form then standard the table below can give you an idea of cost.  

Shipping rates vary based on purchase price and items being purchased. 

You will receive a tracking number as soon as the item has been shipped.

Standard Shipping - 2-5 business days, depending on location

Order TotalPhoto PrintsOther*
Up to $49.99$5.99$4.99
$50.00-$74.99$4.99$9.99
$75.00-$99.99$3.99$14.99
$100.00-$149.99Free$18.99
$150.00-$199.99Free$21.99
$200.00 and overFree11%

2 Day - 2 business days in transit

Order TotalPhoto PrintsOther*
Up to $49.99$7.99$7.99
$50.00-$74.99$11.99$11.99
$75.00-$99.99$14.99$14.99
$100.00-$149.99$21.99$21.99
$150.00-$199.99$27.99$27.99
$200.00 and over14%14%


Overnight - next business day

Order TotalPhoto PrintsOther*
Up to $49.99$14.99$14.99
$50.00-$74.99$19.99$19.99
$75.00-$99.99$23.99$23.99
$100.00-$149.99$29.99$29.99
$150.00-$199.99$34.99$34.99
$200.00 and over16%16%

International

Order TotalPhoto PrintsOther*
Orders of Any AmountInternational orders under 1 pound will ship using USPS international mail. For all orders over 1 pound, we will ship using FedEx International Economy. Receiver is responsible for additional charges incurred by customs, duties and taxes. APO shipping is charged full cost and sent via USPS.

FOR ORIGINALS : The shipping time will vary from 1 to 7 days.  The estimated cost of shipping will by stated under the description area of the print.


What is your Policy on Returns/Exchanges/Refunds?

Our policy here at Carrera Fine Art, we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here Contact here and include your order number and a brief description of what’s going on. Someone from our office will contact you to see how we can help.

There’s a 15% restocking fee that is applied for any order canceled or exchanged.


How can I keep up with your new work?

We would love for you to be the first to know about new art and gift store products. We will also be showcasing new artists that we believe are up and coming, and You will also be informed about  art fairs and gallery showings.

An easy way to stay in the loop is by signing up for our newsletter [insert link to newsletter sign up

You can also follow us on our social media pages as we are constantly posting about new work!

Instagram:https://www.instagram.com/margot.carrera/

Facebook:https://www.facebook.com/margocarrera 


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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Exchanges and Returns will be addressed with in one week of delivery. Only prints damaged during shipping will be accepted for return. A full refund will be provided when the print is received back at the gallery or arrangements will be made for you to receive a new print in it's place.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

All materials , Inks, Paper, Canvas, are produced to last a lifetime. We use only archival materials to produce your work of art.

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