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Frequently Asked Questions
What is your shipping Policy?
All orders over $100.00 ship for free. This is for standard shipping. If you are shipping
any other form then standard the table below can give you an idea of cost.
Shipping rates vary based on purchase price and items being purchased.
You will receive a tracking number as soon as the item has been shipped.
Standard Shipping - 2-5 business days, depending on location
| Order Total | Photo Prints | Other* |
|---|---|---|
| Up to $49.99 | $5.99 | $4.99 |
| $50.00-$74.99 | $4.99 | $9.99 |
| $75.00-$99.99 | $3.99 | $14.99 |
| $100.00-$149.99 | Free | $18.99 |
| $150.00-$199.99 | Free | $21.99 |
| $200.00 and over | Free | 11% |
2 Day - 2 business days in transit
| Order Total | Photo Prints | Other* |
|---|---|---|
| Up to $49.99 | $7.99 | $7.99 |
| $50.00-$74.99 | $11.99 | $11.99 |
| $75.00-$99.99 | $14.99 | $14.99 |
| $100.00-$149.99 | $21.99 | $21.99 |
| $150.00-$199.99 | $27.99 | $27.99 |
| $200.00 and over | 14% | 14% |
Overnight - next business day
| Order Total | Photo Prints | Other* |
|---|---|---|
| Up to $49.99 | $14.99 | $14.99 |
| $50.00-$74.99 | $19.99 | $19.99 |
| $75.00-$99.99 | $23.99 | $23.99 |
| $100.00-$149.99 | $29.99 | $29.99 |
| $150.00-$199.99 | $34.99 | $34.99 |
| $200.00 and over | 16% | 16% |
International
| Order Total | Photo Prints | Other* |
|---|---|---|
| Orders of Any Amount | International orders under 1 pound will ship using USPS international mail. For all orders over 1 pound, we will ship using FedEx International Economy. Receiver is responsible for additional charges incurred by customs, duties and taxes. APO shipping is charged full cost and sent via USPS. | |
FOR ORIGINALS : The shipping time will vary from 1 to 7 days. The estimated cost of shipping will by stated under the description area of the print.
What is your Policy on Returns/Exchanges/Refunds?
Our policy here at Carrera Fine Art, we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here Contact here and include your order number and a brief description of what’s going on. Someone from our office will contact you to see how we can help.
There’s a 15% restocking fee that is applied for any order canceled or exchanged.
How can I keep up with your new work?
We would love for you to be the first to know about new art and gift store products. We will also be showcasing new artists that we believe are up and coming, and You will also be informed about art fairs and gallery showings.
An easy way to stay in the loop is by signing up for our newsletter [insert link to newsletter sign up
You can also follow us on our social media pages as we are constantly posting about new work!
Instagram:https://www.instagram.com/margot.carrera/
Facebook:https://www.facebook.com/margocarrera
